Last updated: December 2024
joliotazrc B.V. ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our restaurant, use our website at joliotazrc.live, or interact with our services.
We are the Data Controller for the purposes of the General Data Protection Regulation (GDPR) and other applicable data protection laws in the European Union and Netherlands.
The data we collect includes personal information that you voluntarily provide to us when making reservations, contacting us, visiting our restaurant, or using our website. This may include your name, email address, phone number, dining preferences, and any special requirements you may have.
We may also automatically collect certain information when you visit our website, including your IP address, browser type, operating system, referring URLs, and information about your usage of our website through cookies and similar tracking technologies.
Additionally, we may collect information about your visits to our restaurant, including reservation details, seating preferences, and feedback you provide about your dining experience.
We explain how we use your information for various legitimate business purposes. We use of your data includes processing reservations, providing customer service, improving our restaurant operations, and communicating with you about your dining experience.
Specifically, we may use your information to: confirm and manage your reservations, accommodate special dietary requirements or preferences, send you confirmation emails and important updates about your booking, respond to your enquiries and provide customer support, improve our menu and services based on feedback, and comply with legal obligations and health regulations.
We may also use your information for marketing purposes, but only with your explicit consent, to inform you about special events, new menu items, or promotional offers that may interest you.
Under GDPR, we process your personal data based on the following legal grounds: performance of a contract (when you make a reservation or use our services), legitimate interests (for improving our services and business operations), consent (for marketing communications and non-essential cookies), and legal obligation (for compliance with health, safety, and tax regulations).
You have the right to withdraw your consent at any time where we rely on consent as the legal basis for processing your personal data.
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances: with service providers who assist us in operating our restaurant and website, with legal authorities when required by law or to protect our rights, with your explicit consent for specific purposes, or in the event of a business transfer or merger.
All third-party service providers are required to maintain the confidentiality and security of your personal information and are prohibited from using your information for any purpose other than providing services to us.
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected and to comply with our legal obligations. Reservation data is typically retained for up to 2 years for customer service and business analysis purposes.
Marketing consent and communication preferences are retained until you withdraw your consent or request deletion of your data. Website analytics data is typically retained for 26 months in accordance with standard analytics practices.
When personal data is no longer needed, we securely delete or anonymise it in accordance with our data retention schedule and applicable legal requirements.
Under GDPR and applicable data protection laws, you have several rights regarding your personal data: the right to access your personal information and receive a copy of the data we hold about you, the right to rectify any inaccurate or incomplete personal information, the right to erase your personal data in certain circumstances, the right to restrict processing of your personal data in specific situations, the right to data portability, allowing you to receive your data in a structured format, and the right to object to processing based on legitimate interests or for direct marketing purposes.
To exercise any of these rights, please contact us using the information provided in the Contact section of this policy. We will respond to your request within one month of receipt.
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These measures include encryption of data in transit and at rest, regular security assessments and updates, access controls and authentication procedures, staff training on data protection and security, and secure backup and recovery procedures.
While we strive to protect your personal information, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Our website uses cookies and similar tracking technologies to enhance your browsing experience and analyse website usage. For detailed information about the cookies we use, their purposes, and how to manage them, please refer to our Cookie Policy.
You can control cookie settings through your browser preferences and our cookie consent banner that appears when you first visit our website.
Your personal data is primarily processed within the European Economic Area (EEA). If we need to transfer your data outside the EEA, we ensure appropriate safeguards are in place, such as adequacy decisions by the European Commission or standard contractual clauses.
Any international transfers will be conducted in compliance with GDPR requirements and with appropriate security measures to protect your personal information.
Our services are not directed to children under the age of 16, and we do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16 without parental consent, we will take steps to delete such information.
If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date.
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your personal information.
If you have any questions about this Privacy Policy, wish to exercise your data protection rights, or need to contact us regarding your personal information, please reach out using the contact information below. We are committed to addressing your concerns and ensuring your privacy rights are respected.
Address: Kastanjelaan 251, 2527 ZN The Hague, South Holland, Netherlands
Phone: +31 104051324
Privacy Email: privacy@joliotazrc.live
General Contact: contact@joliotazrc.live
Registration Number: B62325621 | VAT Number: NL025145325B02
If you believe we have not adequately addressed your privacy concerns, you have the right to lodge a complaint with the relevant supervisory authority. In the Netherlands, this is the Autoriteit Persoonsgegevens (Dutch Data Protection Authority).
Contact details: Autoriteit Persoonsgegevens, Postbus 93374, 2509 AJ Den Haag, Netherlands. Website: autoriteitpersoonsgegevens.nl